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Terms of Service

Effective Date: June 2, 2026

Please read these terms carefully. By accessing or using Next2, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Agreement to Terms

These Terms of Service (“Terms”) form a binding legal contract between you (“User”) and next2. (“Next2,” “we,” “us”), governing your use of the Next2 platform, website, mobile applications, and all related services (collectively, the “Service”).

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and references to “you” include that entity.

2. Eligibility

  • You must be at least 18 years old (or the legal age of majority in your jurisdiction).
  • You must be a U.S. resident or authorized to conduct business in the United States.
  • You must not be prohibited from receiving services under applicable U.S. law.
  • You must not have had a previously terminated Next2 account unless Next2 has granted written re-enrollment approval.

By using the Service, you represent and warrant that you meet all eligibility requirements.

3. Account Registration & Security

Registration. You must create an account to access most features. You agree to provide accurate, complete, and current information and to update it promptly if it changes.

Account Security. You are solely responsible for: (a) maintaining the confidentiality of your login credentials; (b) all activity under your account; (c) notifying Next2 immediately at next2.loop@gmail.com if you suspect unauthorized access or a security breach.

One Account Per User. You may not create multiple accounts or transfer your account to another person without Next2's prior written consent.

Right to Refuse. Next2 reserves the right to refuse registration or cancel any account at its sole discretion without prior notice.

4. Booking Services

Platform Role. Next2 is a technology intermediary that connects Users with third-party partner businesses (“Partners”). Next2 is NOT a party to any transaction between you and a Partner. Partners are solely responsible for the services they provide.

Booking Confirmation. A booking is only confirmed upon receipt of an official written confirmation from Next2 or the Partner. Prices and availability may change until confirmation is issued.

Cancellations & Refunds. Each Partner sets its own cancellation and refund policy, which will be disclosed before booking completion. Next2 is not liable for any fees, penalties, or losses from cancellations or changes.

Accuracy. You are responsible for the accuracy of all booking details you submit (dates, guest count, contact info). Next2 is not liable for losses due to incorrect information provided by you.

No Guarantee of Availability. Next2 does not guarantee the availability of any Partner, service, or booking option.

Booking disputes must be resolved directly with the Partner. Next2 may assist as a facilitator but does not guarantee outcomes or refunds.

5. Loyalty Points — Earning

Earning Points. You earn Points (“Points”) through qualifying transactions on the Next2 platform. Point earn rates are set by Next2 and participating Partners and may change at any time without prior notice.

No Cash Value. Points have NO monetary value. They cannot be: sold, transferred, gifted, inherited, used as currency, converted to cash, or credited to financial accounts. Points are not your personal property.

Promotional Points. Bonus Points from promotions are subject to additional terms disclosed at the time of the promotion. Next2 may impose earning caps.

Expiration. Points expire under the following schedule:

  • Active accounts: Points earned expire 24 months after the earning transaction.
  • Inactive accounts: ALL Points are forfeited after 12 consecutive months without a qualifying transaction.
  • Terminated/closed accounts: ALL Points are immediately and permanently forfeited.

Adjustments & Corrections. Next2 reserves the right to: (a) correct erroneous Point credits; (b) cancel Points earned through fraud, abuse, or system error; (c) modify the earning structure at any time. Disputes regarding Point balances must be submitted within 60 days of the relevant transaction.

6. Loyalty Points — Redemption

Redemption. Points may be redeemed for rewards, discounts, or benefits offered by Next2 or Partners, subject to availability, minimum thresholds, and Partner participation.

Limitations. Next2 and Partners reserve the right to:

  • Cap redemptions per transaction, day, or month;
  • Exclude certain dates, services, or tiers from redemption eligibility;
  • Change redemption rates or minimum thresholds at any time;
  • Discontinue specific rewards with reasonable notice.

Finality. All redemptions are final and non-refundable unless expressly required by applicable law.

Partner Fulfillment. Next2 is NOT responsible for the quality, availability, or fulfillment of Partner rewards. Disputes must be resolved directly with the Partner.

7. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any applicable federal, state, or local law or regulation;
  • Engage in fraud, identity theft, or deceptive practices;
  • Manipulate Point balances through unauthorized means;
  • Use another person's account without authorization;
  • Transmit spam, phishing, or unsolicited communications;
  • Introduce malware, viruses, or harmful code;
  • Reverse engineer, scrape, or copy any part of the platform;
  • Interfere with the Service's security or performance;
  • Collect or harvest user data without consent;
  • Use automated tools (bots, crawlers) without prior written authorization;
  • Post false, misleading, or defamatory content.

Violations may result in: immediate account suspension or termination, forfeiture of all Points, and civil or criminal legal action under applicable U.S. law.

8. Payments & Fees

Service Fees. Next2 may charge fees for certain features or bookings. All applicable fees are disclosed before transaction completion.

Payment Processing. Payments are processed by third-party processors (e.g., Stripe). By submitting payment, you authorize Next2 and its processors to charge the stated amount. Next2 does not store full payment card data.

Taxes. You are responsible for all taxes arising from your use of the Service. Next2 may collect applicable sales tax where legally required. This is not tax advice; consult a qualified professional.

Refunds. Refunds are governed by the specific booking or Partner policy confirmed at time of purchase. Next2 processes approved refunds within a commercially reasonable timeframe.

Chargebacks. Initiating a chargeback without first contacting Next2 may result in account suspension pending investigation.

9. Partner Businesses

Next2 connects Users with independent Partners. Next2 does NOT own, operate, control, or endorse any Partner and is NOT responsible for:

  • The quality, safety, legality, or accuracy of Partner services;
  • Partner pricing, availability, or fulfillment of bookings or rewards;
  • Acts or omissions of Partners, their employees, or agents;
  • Losses from a Partner's failure to honor a booking or redemption;
  • Partner business closures, changes in ownership, or cessation of participation.

Partner participation may be modified or terminated at any time. Next2 will make reasonable efforts to notify Users of material Partner changes that affect confirmed bookings.

10. Intellectual Property

Ownership. All content, trademarks, logos, software, and features of the Service are owned by Next2 or its licensors and are protected under U.S. and international intellectual property law.

Limited License. You receive a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes only.

Restrictions. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Service without Next2's prior written consent.

User Content. By submitting reviews, feedback, or content to the Service, you grant Next2 a worldwide, royalty-free, perpetual license to use, display, and distribute such content in connection with the Service.

11. Disclaimers of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable U.S. law, Next2 disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Next2 does not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) defects will be corrected; (c) the Service is free of harmful components; or (d) results obtained from the Service will be accurate or reliable.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Next2, its officers, directors, employees, agents, partners, or licensors be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages — including lost profits, lost data, loss of goodwill, or business interruption — arising from or related to your use of or inability to use the Service, even if Next2 has been advised of the possibility of such damages.

Liability Cap. Next2's total aggregate liability for any claims arising under or related to these Terms shall not exceed the GREATER of: (a) the total amount you paid to Next2 in the twelve (12) months immediately preceding the claim; or (b) twenty U.S. dollars (USD $20.00).

Some states do not allow exclusion of implied warranties or limitation of liability for incidental damages. In such states, liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Next2, its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of or inability to use the Service;
  • Your violation of these Terms or any applicable law;
  • Your violation of any third-party right, including intellectual property or privacy rights;
  • Any content or data you submit to the Service;
  • Your fraud, willful misconduct, or gross negligence;
  • Any claim by a third party arising from your use of the Service.

14. Dispute Resolution & Arbitration

Informal Resolution (Required First Step). Before filing any formal claim, you must contact Next2 at next2.loop@gmail.com and attempt to resolve the dispute in good faith for at least 30 days. This is a mandatory condition precedent to arbitration or litigation.

Binding Arbitration. If informal resolution fails, ALL disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be resolved by BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

CLASS ACTION WAIVER. You and Next2 agree to bring claims only in your or its individual capacity. You waive any right to participate in a class action, consolidated proceeding, or representative action.

Governing Law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. For matters not subject to arbitration, you consent to exclusive jurisdiction in the state and federal courts in Delaware.

Time Limit. Any claim not subject to arbitration must be filed within ONE (1) YEAR of the date it arose, or be permanently barred.

Exceptions. Either party may seek emergency injunctive or equitable relief in court to prevent irreparable harm pending arbitration, without waiving arbitration rights.

Jury Trial Waiver. By agreeing to arbitration, both parties waive the right to a jury trial.

15. Termination

By Next2. We may suspend, restrict, or terminate your account immediately and without notice for: (a) any violation of these Terms; (b) fraudulent, illegal, or harmful activity; (c) risk to Next2, Partners, or other users; or (d) account inactivity exceeding 12 months.

By You. You may close your account at any time by contacting next2.loop@gmail.com. All unredeemed Points are forfeited upon account closure.

Effect of Termination. Upon termination: (a) your right to use the Service immediately ceases; (b) all Points and pending rewards are forfeited; (c) pending bookings may be cancelled; (d) provisions that should survive (including Sections 11–15) remain in full effect.

16. Changes to Terms

Next2 may update these Terms at any time. For material changes, we will provide at least 30 days' prior notice via email or a prominent in-app notice, unless a shorter period is required by law.

Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service before the effective date.

17. General Provisions

Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full force.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Next2 regarding the Service and supersede all prior agreements.

No Waiver. Failure by Next2 to enforce any right does not constitute a waiver of that right.

Assignment. You may not assign your rights under these Terms without Next2's written consent. Next2 may freely assign these Terms, including in connection with a merger or acquisition.

Force Majeure. Next2 is not liable for delays or failures caused by events beyond its reasonable control, including natural disasters, government actions, pandemics, or third-party infrastructure failures.

Electronic Communications. By creating an account, you consent to receive communications from Next2 electronically. Electronic notices satisfy any legal requirement for written notice.

Export Control. You may not use the Service in violation of U.S. export laws or in countries subject to U.S. embargo.

18. ADA Accessibility Disclaimer

The Company is committed to improving accessibility consistent with applicable law, including the Americans with Disabilities Act (ADA).

However:

  • accessibility features may not function in all circumstances,
  • third-party integrations may not be fully accessible,
  • temporary interruptions may occur.

Users encountering accessibility issues may contact: next2.loop@gmail.com

The Company shall be afforded reasonable opportunity to cure any alleged accessibility issue before legal action may be initiated.

19. Privacy & Data

Your use of the Services is governed by our Privacy Policy.

You acknowledge that electronic transmissions and storage systems are never completely secure.

To the fullest extent permitted by law, the Company shall not be responsible for unauthorized access caused by:

  • third-party attacks,
  • force majeure,
  • internet failures,
  • user negligence,
  • device compromise.

20. Contact

For legal notices, questions, or concerns regarding these Terms, contact us: next2.loop@gmail.com